one

Prepare your Documents

 Handover-Documents

Loan Documents

Financing Details

Our servicing contract

                         two

Contact us

    call or email

Call or email us to
get answers to your
questions and open
your account

 

                   three

Sit back and enjoy!

       Read-Relax

Relay on honest, independent
loan servicing

Relax, knowing we're
here to help you

To Get Started

To get started with any of our services, go to the correct form and corresponding instructions. Once you have read the instructions and completed the form, send in a complete package with all requested forms and checks to the addresses at the bottom of this page.

LOAN SERVICING RELATED FORMS:

1. Loan Servicing Checklist

2. Loan Servicing Setup Form

3. RESPA-Goodbye Letter

4. Ownership Transfer Notice (for transferring full or partial ownership)

5. Loan Servicing Direct Deposit Form

6. Credit Card Authorization Form

To get started with any of our services, go to the correct form and corresponding instructions. Once you have read the instructions and completed the form, send in a complete package with all requested forms and checks. If checks are involved use mail or overnight only. If you email or fax the package, we will call for the Loan Setup and File Scrubbing Fee on a charge card. For additional questions, please contact Customer Service at (888) 445-6538.

Mail or overnight your complete package to:

Dixie Servicing LLC.
1760 E 2100 N
Layton, UT 84040
new clients add: Attn. Start Service, existing clients add: Attn. Loan Servicing

If no checks are involved, please send your complete package to:

New Client Email: startservice@Dixieservicing.com

Existing Client Email: loanboarding@dixieservicing.com

or Fax: (385) 888-7057

Adobe Acrobat Reader 8.2 or higher is required to view the forms on this page. Here is a link to download the free software.

Get Adobe Acrobat Here

PLEASE UNDERSTAND THAT LOANS CAN NOT BE BOARDED WITHOUT COMPLETE SETUP INFORMATION. If you overnight the package, include a check for the one time Loan Setup Fee of $45 per Standard loan, reduced to $25 per Loan if 10 or more standard Loans are submitted at one time, or $150 per performing Bankruptcy or Forbearance Plan loan. If you email or fax the package, we will call for the Loan Setup and File Scrubbing Fee on a charge card, or you can include the Credit Card Authorization. Contact us for Bulk Transfer instructions.

Once you have your details, review our "INVESTOR FORM INSTRUCTIONS" page, complete our contract then contact us to open your account call 888-445-6538 for fastest response.

We will handle all of the administrative details that are involved in properly and accurately recording payments, monitoring balances , working with homeowners, assessing and collecting late fees and reporting information to the homeowners and investors.

It is important to note that we are not a bank, we are a loan servicer and a collection agency which means we assist with loss recovery. Our roles change based on the status of the loans that we are servicing, can be as simple as just tacking payments and disbursing funds, to collecting payments, to resolving defaulted loans.