LOAN SERVICING SET UP INTSTRUCTIONS
To create a Loan Servicing Setup Package (one complete package per loan) and start servicing, completely fill out, print and then submit these forms for each investor on the loan along with the following:
Loan Servicing Checklist (click for pdf form)
Copy of the Note
Copy of the Deed/Mortgage
Odd Day's Interest or Prepayment check (if any) made out to Dixie Servicing
Copy of RESPA "goodbye" letter
Copy of all past and present Assignments
Loan Modifications (if any)
Forbearance agreement (if any)
If you need help with filling out any form or if you have questions about them or any thing else. Please contact us.
PLEASE UNDERSTAND THAT LOANS CAN NOT BE BOARDED WITHOUT COMPLETE SETUP INFORMATION. If you overnight the package, include a check for the one time Loan Setup Fee of $45 per Standard loan, reduced to $25 per Loan if 10 or more standard Loans are submitted at one time, or $150 per performing Bankruptcy or Forbearance Plan loan. If you email or fax the package, we will call for the Loan Setup and File Scrubbing Fee on a charge card, or you can include the Credit Card Authorization. Contact us for Bulk Transfer instructions.
This form is mailed to the borrower by the current Servicer to transfer servicing on an existing loan. It is not needed to start servicing a new loan. Date and mail the letter at least 15 days before the selected "Date of Transfer". Once you enter the "Date of Transfer" the other Date fields will auto fill in the rest of the form. Make the obvious changes in the active fields. Print two (2) so you have one to send the Borrower and one for your file. Regardless of the Date of Transfer of Servicing in the RESPA letter, consider the loan transferred when it is sent to Dixie Servicing. Any Borrower payments received after the package has been sent to FCI should be endorsed and forwarded to Dixie Servicing for processing. Note: this form is for informational purposes only; please contact your attorney prior to use.
TILA – Ownership transfer
When an existing loan secured by the principal dwelling of a consumer is purchased or assigned in full or part, the new Investor/Lender (Creditor) must notify the borrower of the transfer of ownership within 30 days. Use this checklist to provide the information needed for Dixie Servicing to send out the Truth-In-Lending Act Ownership Transfer Notice. We handle this Notice for loans in our Loan Servicing system. It is included in the processing fee of $45 for 1-9 Loans, or $25 for 10+ Loans. Note: you need to completely filled out the checklist for this to be done.
Investor Direct Deposit Authorization
This form is used to set up the automatic deposit (ACH) of funds for Note Servicing from loan payments into a Broker or Investor/Lender's bank account.
This form is not needed for an Investor whose banking information is included on the Loan Servicing Setup Form.
Credit Card Authorization
Investor Foreclosure Alternative Option Authorization
Lender/Investors use this form to specify if Loans require the Foreclosure Prevention Alternatives notice to delinquent Borrowers/Homeowners.